How it works 1. Add a free Thrift+ bag to your basket when you order. 2. When the bag arrives, scan the QR code to register it online and choose the charity you'd like to support. 3. Fill it up with the clothing you no longer want. The bag contains a leaflet that will detail which types of brands Thrift+ are after. 4. Send the bag back to Thrift+ using the free returns service – and they'll then sell what they can on their website.

Something not quite right? You have 28 days from the day you receive it, to send something back.

Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys and swimwear or lingerie if the hygiene seal is not in place or has been broken.

Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.

Click here to view our full Returns Policy.