“Refund was approved and back in my account the same day.” - Deliver+ customer
STAYS ICE COLD & PORTABLE – Designed with 3-layer thermal insulation, this high-performance cooler keeps contents chilled for long hours, making it ideal for camping, fishing, picnics, and work lunches. It works best when used with ice cubes or freezer packs. With its large capacity, it's perfect for storing food, drinks, tiffin boxes, and lunch containers, offering a superior alternative to cooler bags. Crafted from ultra-strong PP material, this compact and robust ice box withstands travel demands while remaining lightweight for easy carrying. Side carry handles ensure effortless transportation, making it perfect for road trips, campsites, and outdoor events.
Product Features - Keeps ice cold with 3-layer insulation for long-lasting chill. Portable and spacious, ideal for food, drinks, and lunch boxes. Robust and compact with strong PP material. Lightweight design with side handles for easy transport.
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
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STAYS ICE COLD & PORTABLE – Designed with 3-layer thermal insulation, this high-performance cooler keeps contents chilled for long hours, making it ideal for camping, fishing, picnics, and work lunches. It works best when used with ice cubes or freezer packs. With its large capacity, it's perfect for storing food, drinks, tiffin boxes, and lunch containers, offering a superior alternative to cooler bags. Crafted from ultra-strong PP material, this compact and robust ice box withstands travel demands while remaining lightweight for easy carrying. Side carry handles ensure effortless transportation, making it perfect for road trips, campsites, and outdoor events.
Product Features - Keeps ice cold with 3-layer insulation for long-lasting chill. Portable and spacious, ideal for food, drinks, and lunch boxes. Robust and compact with strong PP material. Lightweight design with side handles for easy transport.
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” - Deliver+ customer
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Protect Your Purchase?
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new 14L Portable Insulated Ice Cooler Box against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.