“Refund was approved and back in my account the same day.” - Deliver+ customer
Navigate changeable weather with this functional parka coat, designed for coastal days and everyday outdoor use. Featuring a water-repellent cotton outer layer, it provides a practical barrier against the elements without compromising on style. The interior is finished with a soft, brushed checked lining for added comfort and warmth on cooler days. Tailored with a classic fishtail hem and an adjustable drawstring waist, this coat offers a flattering fit that you can customise to your preference. Practical details include a secure hood, durable zip and popper fastening, and deep pockets to keep essentials close at hand. A reliable layer built for daily wear, whether you are walking along the cliffs or navigating the city in unpredictable weather.
Wash cool
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
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Navigate changeable weather with this functional parka coat, designed for coastal days and everyday outdoor use. Featuring a water-repellent cotton outer layer, it provides a practical barrier against the elements without compromising on style. The interior is finished with a soft, brushed checked lining for added comfort and warmth on cooler days. Tailored with a classic fishtail hem and an adjustable drawstring waist, this coat offers a flattering fit that you can customise to your preference. Practical details include a secure hood, durable zip and popper fastening, and deep pockets to keep essentials close at hand. A reliable layer built for daily wear, whether you are walking along the cliffs or navigating the city in unpredictable weather.
Wash cool
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” - Deliver+ customer
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Protect Your Purchase?
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Hooded Fishtail Parka Coat with Checked Lining against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.