“Refund was approved and back in my account the same day.” - Deliver+ customer
These boots sit comfortably between dressed-up and everyday. The low block heel and lug sole mean they work with relaxed midis and chunky-knit jumpers just as naturally as they do with tailored trousers and a fitted blazer. The knee-high length makes them particularly strong with floaty floral dresses - the contrast between the structured sole and a softer hemline is what makes the combination interesting. For more refined occasions such as a winter wedding or a smart lunch, pair them with a fitted midi skirt and a sleek coat - the low heel keeps the look polished without tipping into overly casual territory. The faux suede upper takes on a slightly matte, velvety appearance that reads as considered rather than fussy. These are the kind of boots that get pulled out repeatedly across the cooler months, sitting alongside everything from printed wrap dresses to straight-leg jeans without ever looking out of place.
Upper: Faux Suede, Inner: Plastic, Outer: Plastic
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
These boots sit comfortably between dressed-up and everyday. The low block heel and lug sole mean they work with relaxed midis and chunky-knit jumpers just as naturally as they do with tailored trousers and a fitted blazer. The knee-high length makes them particularly strong with floaty floral dresses - the contrast between the structured sole and a softer hemline is what makes the combination interesting. For more refined occasions such as a winter wedding or a smart lunch, pair them with a fitted midi skirt and a sleek coat - the low heel keeps the look polished without tipping into overly casual territory. The faux suede upper takes on a slightly matte, velvety appearance that reads as considered rather than fussy. These are the kind of boots that get pulled out repeatedly across the cooler months, sitting alongside everything from printed wrap dresses to straight-leg jeans without ever looking out of place.
Upper: Faux Suede, Inner: Plastic, Outer: Plastic
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” - Deliver+ customer
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Samra Knee High Faux Suede Chunky Block Heeled Boots against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.