“Refund was approved and back in my account the same day.” - Deliver+ customer
For frizzy and unruly hair, whether you're at the beach, poolside or in the shower, this sea-inspired range will improve the health of your hair.
An invigorating blend of essential oils, including lavender and seaweed extract, helps to nourish the scalp and strengthen hair. The deep conditioning recipe contains abyssinian, olive and coconut oil for thicker hair that needs extra moisture to stay smooth and healthy. Each bar comes in a free storage tin, is vegan and lasts up to the equivalent of three 250ml plastic bottles (60-80 washes). Ingredients: Sodium coco-sulfate, Cocos nucifera oil. Theobroma cacao seed butter (Coco butter), Lavandula angustifolia oil (Lavender oil), Alkanna tinctoria root extract (Alkanet root), Butyrospermum parkii butter (Shea butter), Algae extract (Seaweed extract) Panthenol (Pro-vitamin B-5), Aqua, Allergens naturally present in this product: d-Limonene, Geraniol, Linalol Cetearyl alcohol, Behentrimonium methosulfate, Triticum vulgare germ oil (Wheatgerm Oil), Theobroma cacao seed butter, Butyrospermum parkii butter (Shea butter), Hydrogenated olive oil unsaponifiables, Cocos nucifera oil, Lavandula angustifolia oil (Lavender oil) Alkanna tinctoria root extract (Alkanet root), Simmondsia chinensis seed oil (Jojoba oil), Glycerin, Panthenol (Pro-vitamin B-5), Allergens naturally present in this product: d-Limonene, Geraniol, Linalol
For hygiene reasons, we cannot offer returns or refunds on fashion face masks, cosmetics (including beauty products), pierced jewellery, vitamins and supplements, medicines, toiletries, swimwear or lingerie and adult toys if the product or item has been used, if the hygiene or product seal has been broken or is no longer in place or if the product is not in its original packaging (if applicable), unless faulty.
Items of footwear and/or clothing must be unworn, unwashed with the original labels attached. Items of homeware including bedlinen, mattresses and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights. Also, footwear must be tried on indoors.
Click here to view our full Returns Policy.
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For frizzy and unruly hair, whether you're at the beach, poolside or in the shower, this sea-inspired range will improve the health of your hair.
An invigorating blend of essential oils, including lavender and seaweed extract, helps to nourish the scalp and strengthen hair. The deep conditioning recipe contains abyssinian, olive and coconut oil for thicker hair that needs extra moisture to stay smooth and healthy. Each bar comes in a free storage tin, is vegan and lasts up to the equivalent of three 250ml plastic bottles (60-80 washes). Ingredients: Sodium coco-sulfate, Cocos nucifera oil. Theobroma cacao seed butter (Coco butter), Lavandula angustifolia oil (Lavender oil), Alkanna tinctoria root extract (Alkanet root), Butyrospermum parkii butter (Shea butter), Algae extract (Seaweed extract) Panthenol (Pro-vitamin B-5), Aqua, Allergens naturally present in this product: d-Limonene, Geraniol, Linalol Cetearyl alcohol, Behentrimonium methosulfate, Triticum vulgare germ oil (Wheatgerm Oil), Theobroma cacao seed butter, Butyrospermum parkii butter (Shea butter), Hydrogenated olive oil unsaponifiables, Cocos nucifera oil, Lavandula angustifolia oil (Lavender oil) Alkanna tinctoria root extract (Alkanet root), Simmondsia chinensis seed oil (Jojoba oil), Glycerin, Panthenol (Pro-vitamin B-5), Allergens naturally present in this product: d-Limonene, Geraniol, Linalol
For hygiene reasons, we cannot offer returns or refunds on fashion face masks, cosmetics (including beauty products), pierced jewellery, vitamins and supplements, medicines, toiletries, swimwear or lingerie and adult toys if the product or item has been used, if the hygiene or product seal has been broken or is no longer in place or if the product is not in its original packaging (if applicable), unless faulty.
Items of footwear and/or clothing must be unworn, unwashed with the original labels attached. Items of homeware including bedlinen, mattresses and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights. Also, footwear must be tried on indoors.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” - Deliver+ customer
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Protect Your Purchase?
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Into the Deep Shampoo & Conditioner Bar Set: Moisturise & Rebalance against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.