“Refund was approved and back in my account the same day.” - Deliver+ customer
Introducing crossbody style Kimberley, the smaller sister to our best-selling Darcy tote. Designed with the same elegant styling and refined detailing, Kimberley offers a more compact silhouette that’s perfect for days when you want ease without compromising on polish. Inside, a thoughtfully placed zip compartment keeps your essentials safe and organised, while the open main section provides just the right amount of space for everyday must-haves. With her diminutive proportions and versatile styling, Kimberley is the ideal choice for those who love the look of Darcy but don’t need a laptop tote. Effortless, functional and beautifully designed, Kimberley is destined to be your new everyday go-to. Your lovely bag will be delivered to you in our protective branded dust bag.
Outer: 100% Polyurethane. Lining: 100% Polyester. Wipe Clean Only. H: 20cm , W: 28cm , D: 9cm, Strap Drop 50-60cm adjustable
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
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Introducing crossbody style Kimberley, the smaller sister to our best-selling Darcy tote. Designed with the same elegant styling and refined detailing, Kimberley offers a more compact silhouette that’s perfect for days when you want ease without compromising on polish. Inside, a thoughtfully placed zip compartment keeps your essentials safe and organised, while the open main section provides just the right amount of space for everyday must-haves. With her diminutive proportions and versatile styling, Kimberley is the ideal choice for those who love the look of Darcy but don’t need a laptop tote. Effortless, functional and beautifully designed, Kimberley is destined to be your new everyday go-to. Your lovely bag will be delivered to you in our protective branded dust bag.
Outer: 100% Polyurethane. Lining: 100% Polyester. Wipe Clean Only. H: 20cm , W: 28cm , D: 9cm, Strap Drop 50-60cm adjustable
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” - Deliver+ customer
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Protect Your Purchase?
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new 'Kimberley' Crossbody against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.