“Refund was approved and back in my account the same day.” - Deliver+ customer
These knee high boots sit just below the knee with a smooth, fitted shaft that creates a sleek silhouette. Set on a chunky block heel, the design features a rounded toe and a subtle slouch effect along the shaft for added texture. The glossy finish gives them a contemporary look that adds polish to any outfit. Pair these with a midi skirt and jumper for the office or style with jeans and a blazer for weekend plans. They work equally well for evening drinks or brunch dates, offering both height and comfort. The versatile finish means they will slot easily into your existing wardrobe. Knee high length with fitted shaft Chunky block heel for stability Rounded toe with smooth finish Subtle slouch detail along the shaft Glossy upper
Typically made from faux leather or synthetic materials. Wipe clean with a damp cloth. Store in a cool, dry place.
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
These knee high boots sit just below the knee with a smooth, fitted shaft that creates a sleek silhouette. Set on a chunky block heel, the design features a rounded toe and a subtle slouch effect along the shaft for added texture. The glossy finish gives them a contemporary look that adds polish to any outfit. Pair these with a midi skirt and jumper for the office or style with jeans and a blazer for weekend plans. They work equally well for evening drinks or brunch dates, offering both height and comfort. The versatile finish means they will slot easily into your existing wardrobe. Knee high length with fitted shaft Chunky block heel for stability Rounded toe with smooth finish Subtle slouch detail along the shaft Glossy upper
Typically made from faux leather or synthetic materials. Wipe clean with a damp cloth. Store in a cool, dry place.
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” - Deliver+ customer
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Madison Block Heel Knee High Boots With Square Toe And Pull On Design against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.