“Refund was approved and back in my account the same day.” - Deliver+ customer
Add a touch of kawaii charm to your beauty routine with the Hello Kitty & Friends Mystery Box 3D Ball Lip Balm — the perfect blend of skincare and collectible fun. This officially licensed Sanrio lip balm features an adorable 3D ball-shaped design and comes in an exciting mystery blind box, making every purchase a surprise as you discover which beloved character you receive. Designed for both Hello Kitty fans and beauty lovers, this moisturizing lip balm keeps your lips soft, smooth, and hydrated while doubling as a cute accessory that fits easily in your bag or pocket. Whether you're building your Sanrio collection or searching for a unique gift, this collectible lip balm delivers fun, functionality, and irresistible kawaii style all in one.
Apply it to clean, dry lips in a thin layer and reapply when needed, especially after eating or when your lips feel dry. Keep the balm clean by wiping the tip occasionally and avoid sharing it with others. Store it in a cool, dry place away from heat or direct sunlight, as high temperatures can melt it or affect its texture. Always close the 3D cap securely after use and handle it gently so it doesn’t break or come loose. If you notice any irritation like redness or itching, stop using it, and remember to replace the balm after about a year or if it starts to smell or look different.
We are unable to offer any refund or return in respect of perishable items (including but not limited to food, alcohol or flowers); unwrapped computer software (including CDs and DVDs); and custom- made items and personalised items.
Click here to view our full Returns Policy.
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Add a touch of kawaii charm to your beauty routine with the Hello Kitty & Friends Mystery Box 3D Ball Lip Balm — the perfect blend of skincare and collectible fun. This officially licensed Sanrio lip balm features an adorable 3D ball-shaped design and comes in an exciting mystery blind box, making every purchase a surprise as you discover which beloved character you receive. Designed for both Hello Kitty fans and beauty lovers, this moisturizing lip balm keeps your lips soft, smooth, and hydrated while doubling as a cute accessory that fits easily in your bag or pocket. Whether you're building your Sanrio collection or searching for a unique gift, this collectible lip balm delivers fun, functionality, and irresistible kawaii style all in one.
Apply it to clean, dry lips in a thin layer and reapply when needed, especially after eating or when your lips feel dry. Keep the balm clean by wiping the tip occasionally and avoid sharing it with others. Store it in a cool, dry place away from heat or direct sunlight, as high temperatures can melt it or affect its texture. Always close the 3D cap securely after use and handle it gently so it doesn’t break or come loose. If you notice any irritation like redness or itching, stop using it, and remember to replace the balm after about a year or if it starts to smell or look different.
We are unable to offer any refund or return in respect of perishable items (including but not limited to food, alcohol or flowers); unwrapped computer software (including CDs and DVDs); and custom- made items and personalised items.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” - Deliver+ customer
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Protect Your Purchase?
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Cute Mystery Box X Lip Balm "3D Ball" against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.