“Refund was approved and back in my account the same day.” - Deliver+ customer
Whether you're welcoming guests during half-term at Hogwarts or you want to show off your new apartment above a potions shop in Diagon Alley, you can be sure everyone will want to use the front door with one of these amazing mats to greet them. No more awkward apparitions from that one friend that loves to turn up whilst you're still donning your dress robes. You're welcome Like a magical bouncer, let the Sorting Hat separate the Gryffindors from the Slytherins and the Ravenclaws from the Hufflepuffs. Who you let into your own house is up to you Tough and durable, made from a mix of PVC and coconut fibre, your new welcome mat will stand up to the muddiest of quidditch boots. Your house elf will be thrilled Officially licensed and with Harry Potter branding throughout, there's also no danger of your guests wondering if you get your decorations from a shady Goblin round the back of The Leaky Cauldron. We want you to get the most out of your new door mat, so please follow all care label instructions carefully and contact our helpful customer service team for any enquiries.
58% PVC - 42% Coconut, to get the most out of this product please follow all wash and care label instructions before use. or, use a delicate wash setting with a reduced-speed spin at a maximum temperature 30 degrees.
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
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Whether you're welcoming guests during half-term at Hogwarts or you want to show off your new apartment above a potions shop in Diagon Alley, you can be sure everyone will want to use the front door with one of these amazing mats to greet them. No more awkward apparitions from that one friend that loves to turn up whilst you're still donning your dress robes. You're welcome Like a magical bouncer, let the Sorting Hat separate the Gryffindors from the Slytherins and the Ravenclaws from the Hufflepuffs. Who you let into your own house is up to you Tough and durable, made from a mix of PVC and coconut fibre, your new welcome mat will stand up to the muddiest of quidditch boots. Your house elf will be thrilled Officially licensed and with Harry Potter branding throughout, there's also no danger of your guests wondering if you get your decorations from a shady Goblin round the back of The Leaky Cauldron. We want you to get the most out of your new door mat, so please follow all care label instructions carefully and contact our helpful customer service team for any enquiries.
58% PVC - 42% Coconut, to get the most out of this product please follow all wash and care label instructions before use. or, use a delicate wash setting with a reduced-speed spin at a maximum temperature 30 degrees.
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” - Deliver+ customer
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FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.