“Refund was approved and back in my account the same day.” - Deliver+ customer
The bold, ribbed outsole that defines our Torhill Lo shoe is born from our archives but feels every bit as contemporary today as it did as part of our ‘90s Big Gripper profile. Showcasing a streamlined, lace-up design that models its curves and contours on our iconic Wallabee™, it combines premium materials with thoughtful details like intricate topstitching to create the ultimate, heritage-inspired casual shoe. Premium black leather upper - Adjustable laces give a secure fit - Moulded, removable, leather Contour Cushion footbed supports each step - Durable, ribbed TR (thermoplastic rubber) outsole with EVA filler delivers lightweight traction - Complete with two debossed fobs (Clarks logo and Torhill logo) to pay tribute to Clarks’ heritage
Upper description:Leather, Lining description:Textile, Sole description:TR, Fastening type:Lace, Trim description:None, Sock material:Leather
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
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The bold, ribbed outsole that defines our Torhill Lo shoe is born from our archives but feels every bit as contemporary today as it did as part of our ‘90s Big Gripper profile. Showcasing a streamlined, lace-up design that models its curves and contours on our iconic Wallabee™, it combines premium materials with thoughtful details like intricate topstitching to create the ultimate, heritage-inspired casual shoe. Premium black leather upper - Adjustable laces give a secure fit - Moulded, removable, leather Contour Cushion footbed supports each step - Durable, ribbed TR (thermoplastic rubber) outsole with EVA filler delivers lightweight traction - Complete with two debossed fobs (Clarks logo and Torhill logo) to pay tribute to Clarks’ heritage
Upper description:Leather, Lining description:Textile, Sole description:TR, Fastening type:Lace, Trim description:None, Sock material:Leather
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” - Deliver+ customer
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Protect Your Purchase?
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Torhill Lo Black Leather Lace Up,Torhill against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
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XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.