“Refund was approved and back in my account the same day.” - Deliver+ customer
Embarking on a behind-the-scenes tour of a football stadium is definitely a dream come true for avid football fans. This extraordinary opportunity grants fans an exclusive look into the inner workings of a stadium and offers an insider's view into the day-to-day operations of their favourite football club. During such tours, visitors are given the rare chance to explore typically restricted areas that are usually off-limits to the public. It's an incredible experience to step foot into the hallowed players' changing rooms. Imagine sitting in the same spot that your favourite players have sat while mentally preparing themselves before the big games. As visitors wander through the stadium, they have the unique opportunity to walk down the iconic tunnel. This is the very same tunnel that players emerge from just before kick-off, feeling the surge of anticipation and adrenaline as they step onto the pitch.
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Must be over 18
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
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Embarking on a behind-the-scenes tour of a football stadium is definitely a dream come true for avid football fans. This extraordinary opportunity grants fans an exclusive look into the inner workings of a stadium and offers an insider's view into the day-to-day operations of their favourite football club. During such tours, visitors are given the rare chance to explore typically restricted areas that are usually off-limits to the public. It's an incredible experience to step foot into the hallowed players' changing rooms. Imagine sitting in the same spot that your favourite players have sat while mentally preparing themselves before the big games. As visitors wander through the stadium, they have the unique opportunity to walk down the iconic tunnel. This is the very same tunnel that players emerge from just before kick-off, feeling the surge of anticipation and adrenaline as they step onto the pitch.
Please click here for additional information
Must be over 18
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” - Deliver+ customer
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Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.